Digital Travel Summit EU 2019

25 - 26 June, 2019

Twickenham Stadium, London

+ 44 (0) 207 368 9573

Tony Cortizas


VP, Global Brand Strategy
Meliá Hotels

Day 1 - 25th June .2019

Saturday, December 1st, 0012


12:10 PM KEYNOTE INTERVIEW: Voice search, chatbots and beyond: How can you harness the latest advances in conversational commerce to better meet your customers’ needs in all interactions?

•How to interact with your customers on social channels to better understand travellers needs and develop offerings to keep your brand relevant in the era of connected commerce
•How voice search is impacting how travellers find th best deals and what you need to do now to adapt to it
•How to implement a conversational strategy, taking into account the behaviour of your customers
•Using conversational tools like chatbots to better understand the tastes and behaviour of your customers


Check out the incredible speaker line-up to see who will be joining Tony.

Download The Latest Agenda