Digital Travel Europe 2025

19 - 20 November 2025

The Hurlingham Club

Deniz Üstertuna

Deniz Üstertuna

Director of Marketing Regnum Hotels
Deniz Üstertuna
Deniz Üstertuna is the Marketing Director at Regnum Hotels, where he works on connecting a leading luxury hospitality brand with international markets. His background spans tourism, customer operations and marketing, which allows him to combine practical experience with a broad understanding of how global audiences engage with brands. In recent years, he has focused strongly on digital transformation in hospitality from data driven campaigns and CRM to creative storytelling on new platforms. He has been involved in international trade fairs, PR collaborations, and product launches, always with an eye on how technology can support more authentic guest experiences and stronger partnerships. What motivates him most is blending creativity with innovation to make luxury travel more personal, connected and forward-looking.

Day 1 | 19th November

9:20 AM Keynote Panel: What are the most effective ways to operationalise AI in travel to drive efficiencies, improve the overall travel experience and win more bookings?

  • How can you implement AI-powered chatbots and content personalisation on websites to improve direct bookings and guest engagement? 
  • What are the best ways to optimise operations using AI-driven search, SEO and booking automation while manging risks around data security, cost structure and system integration? 
  • How can you enable AI-supported CRM and loyalty initiations to boost customer retention, lifetime value and post-booking engagement?  

Check out the incredible speaker line-up to see who will be joining Deniz.

Download The Latest Agenda