Digital Travel Summit EU 2020

23 - 24 June, 2020

ETC County Hall

+ 44 (0) 207 368 9573

Join the Digital Travel Network

We’ve Been Doing This From The Start!

We launched eTail in 1999, and have been dedicated to supporting the growth of eCommerce ever since. What started off as 100 people in a room discussing where this sector is headed, has lead to 2000 senior-level eCommerce executives being inspired whilst learning and developing their company as well as their careers.

Recently, our eTail customers - eCommerce leaders from the world’s leading travel companies including the top hotel, airline and OTA companies - have asked for a dedicated learning and networking platform for their vertical. So, we’ve organised Digital Travel Summit both in Europe and North America.

How Do We Do It?

Worldwide Business Research Ltd, the organisers of eTail, is a full service conference production company - our core area of expertise. Other event companies also have publications, online portals, and sometimes outsource their conferences; we ensure that what you get from us is coming directly from us. From concept to delivery, we put together everything that comes with running the event – not many companies can claim this.

At eTail, and now Digital Travel whether it’s an interactive roundtable discussion, case study presentation, panel, or one-on-one Q&A’s, you’ll have the chance to get the solutions you are looking for. You will receive targeted, niche learning opportunities throughout the conference.

We Are Unique

The Networking: Digital Travel Summit is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.

The Content: is what sets Digital Travel Summit apart from our competitors. We spend six months conducting research and developing the program. Content is guided by this research, as well as our Retailer Advisory Board, to ensure the conference reflects the latest trends and hottest topics in the industry. If you have a pain point, we have it covered.

Customer Service: Our staff onsite are knowledgeable about the event and the industry. They know what you need and where you can get it. That’s because the Digital Travel staff is the event staff. We don’t hire temps and part timers to run the show, because the event is our business and delivering a great experience for you is imperative.

If you are interested in quality interactions, content that is specific to your business needs and networking with your peers, attending Digital Travel Summit is the best investment you can make. Guaranteed.

“With over 200 hotels, airlines and OTAs attending in its first year, a great digital travel event that provides peer-to-peer discussion to deliver tangible ideas, not just theory.”

Niklas Schlappkohl, Senior Director, eCommerce, The Carlson Rezidor Hotel Group

Why attend Digital Travel?

Begin Your Journey

Digital Travel Summit is Europe's most senior-level eCommerce, digital, mobile, social and multi-channel customer engagement event for the travel industry. Over 200 industry professionals will be attending the event in 2016 and learn from thought-leaders while fostering key relationships through networking at this event.

Expand Your Horizon

The European travel industry has seen an unprecedented growth in its digital share, with a recent growth of 8% in one year to 58% of all bookings in Europe – predicted to rise even further in 2015. With heightened competition in a multi-channel environment, the need for personalisation, brand differentiation and customer loyalty is more pressing than ever.

Make Your Connection

Digital Travel Summit focuses on how travel companies can follow leading retail companies in embracing digital strategies and harnessing technology to improve operations and enhance the customer experience.

Want to check out the previous year program? View it here

Want to check out the previous year program? View it here