Conviva

Conviva is the world’s first Operational Data Platform engineered to help technology and operation teams find and eliminate the Quality of Experience issues that are leaking revenue, conversion, and engagement.

Whether it’s an issue in the app, with third-party providers, or your own backend system, you can now track and respond to changes in QoE across all users and devices, in real time.       

There’s a reason the world’s leading B2C companies, including NBCU, Sky, ITV, BT, Channel 4, and MEO, choose Conviva to reduce customer support calls by almost 60%, increase watch time by 63% and decrease MTTX by 78%.