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Optimise the customer journey and drive growth in an AI-driven world

Travel brands are racing to adapt to rapid digital disruption, shifting customer expectations and the rise of AI. Discover how to unlock growth, streamline the customer journey and remain competitive as AI shakes up the travel industry.

At Digital Travel Summit Europe, you can benchmark strategies against leading travel brands to uncover new digital growth opportunities including:

  • Personalising and automating the booking journey to drive loyalty and increase upsell opportunities
  • Transforming your tech stack and breaking down silos to harness data and AI and accelerate innovation
  • Redesigning digital touchpoints to enhance customer experience and increase conversions across all channels
  • Keeping up with the changing search landscape and AI-powered travel assistants to increase traffic
  • Creating inspiring content and social campaigns that capture the hearts of experience-driven travellers

  Be Inspired. Learn From:

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Sebastien Grinsard

Chief Digital Officer
Groupe ADP

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Yann Wulser

Chief Executive Officer
Altai Group

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Stefano Ceccarello

Chief Digital & Experience Officer
Worled2Meet (Iberostar Group)

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Alessio Cantoro

Customer Acquisition Director
lastminute.com

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Celine Montefusco

Director E-commerce & Digital Marketing
Orascom Hotels Management

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Marco Ottaviani

Head of CRM and Customer Activation
MSC Cruises

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Katarzyna Zolnowska

Data & Analytics Unit Manager
LOT Polish Airlines

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Herve Le Feuvre

Head of Marketing
Atout France

  The Digital Travel Difference

1

Connecting you to more leaders from more top companies than anyone else 

Where you really find out what the leading travel companies are doing to ready their marketing, eCommerce, digital and CX for today and tomorrow. 

2

More engaging and immersive experiences than anywhere else 

Take part in small working discussion groups so you can learn from all of the great minds in the audience as well as the speakers.

3

Focused on your specific needs better than anyone else 

An agenda based on 40+ research interviews with the leaders from top airlines, hotel chains, OTAs, metasearch, car rental, cruise lines, tour operators and more to ensure every challenge and opportunity you face is addressed.

Top 3 Reasons to Attend

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GET CONNECTED

Network with your senior-level digital, marketing and eCommerce peers from leading travel brands during our highly interactive sessions and over coffee, lunch and drinks in our extended networking breaks.

Attendees
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INTERACT

Network with your senior-level digital, marketing, and eCommerce peers from leading travel brands, including airlines, hotels, OTAs, and tour operators, during our highly interactive sessions and over coffee, lunch, and drinks in our extended networking breaks.

Unique Formats
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UNIQUE INSIGHTS

Join 50+ solution-focused sessions led by 60+ senior leaders in digital, marketing, and eCommerce from top travel brands to gain practical insights on how to drive revenue, optimise the customer journey, and stay competitive in an AI-driven landscape.

See Agenda

  Trusted by Travel Leaders

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  A Unique Experience

Growing a Greener Future.

We’re committed to creating a more sustainable world for this generation and future ones. By registering for the event, £1 will automatically be donated to One Tree Planted on your behalf. Want to get involved?

Learn More

  Interactive Learning & Networking

Get ideas from all of the great minds in the audience through a variety of small working group discussions.

Fall In Love With London

November 19 - 20, 2025

Our Sponsors: