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Mónica Chaby
Director of Cabin Crew
Tap Air Portugal
Day 1 | 17th November
9:00 AM
Opening Keynote: AI Adoption: How can you build internal AI capabilities that deliver measurable impact across customer experience and operations?
How can organisations empower non-technical teams to build AI-powered workflows, agents and automations?
What governance, skills and structures are needed to successfully scale AI across the business?
How should travel brands balance developing AI capabilities in-house versus relying on external solutions?
Which use cases are delivering the greatest operational efficiencies, customer value and business impact today?
Check out the incredible speaker line-up to see who will be joining Mónica.
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