• How are AI travel assistants and chatbots changing the way travellers discover, plan and book trips? 
• How can brands use conversational AI and immersive experiences to reduce friction and increase engagement across the customer journey? 
• What impact are AI-powered interactions having on conversion, customer satisfaction and ancillary revenue? 

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• How do you increase customer traveller expectations shifting toward personalisation, and how can brands increase engagement and spend?  
• What new touchpoints are emerging across the journey, and how can brands capture more value?  
• How are you expanding into experiences and services to drive new revenue?  
• What does this mean for monetisation, partnerships, and customer ownership to grow lifetime value?

• What it takes to build a retail media network (RMN) in travel? 
• How airlines, OTAs and tour operators can package and sell media to partners? 
• How suppliers like hotels, destinations, ancillaries use retail media to drive visibility and bookings? 
• How to scale across channels reach?  

• How quickly does demand typically recover, and are customers becoming more resilient to disruption over time 
• How do you adjust pricing, marketing and inventory strategies in response to sudden changes in demand 
• What data, signals or indicators are most useful for identifying recovery trends and responding faster than competitors