James O'Dwyer

James O'Dwyer

Head of Digital Travel Department

Day 1 | 17th November

4:30 PM Fireside Chat: AI-Powered Engagement Strategy: How can AI travel assistants, chatbots and immersive experiences increase customer engagement and conversion?

  • How are AI travel assistants and chatbots changing the way travellers discover, plan and book trips? 
  • How can brands use conversational AI and immersive experiences to reduce friction and increase engagement across the customer journey? 
  • What impact are AI-powered interactions having on conversion, customer satisfaction and ancillary revenue? 

Available for Sponsorship 

Check out the incredible speaker line-up to see who will be joining James.

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