Digital Travel Europe 2025

19 - 20 November 2025

The Hurlingham Club

Cian Fanning

Digital Transformation Manager Failte Ireland

Day 1 | 19th November

2:40 PM Panel: How can you use personalisation and storytelling to inspire and capture more bookings from the experience-driven traveller

  • How to understand the ‘experience-first’ traveller to deliver hyper-personalised, experience-led journeys that drive bookings 
  • How to use 1st and 3rd party data to build relevant, permissioned profiles without being intrusive 
  • How can teams operationalise tailored experiences across channels from planning to post-trip without over-relying on manual resources?  


Day 2 | 20th November

12:05 PM Panel Discussion Interactive: How can customer data platforms unlock personalisation, automation and smarter decision-making in travel?

  • What makes a CDP unique given aspects like real-time ingestion, profile unification, segmentation and activation across channels 
  • How does CDPs fuel machine learning models with data to deliver hyper-personalised offers, content and recommendations? 
  • How do travel brands use CDPs to coordinate messaging across email, mobile, web and media based on customer views? 


Check out the incredible speaker line-up to see who will be joining Cian.

Download The Latest Agenda