Erica Catala

Erica Catala

Head of Marketing IBB Hotel Collection

Day 1 | 17th November

9:20 AM Keynote Panel with Polling: Scaling AI: How can you move from experimentation to enterprise-wide adoption to deliver measurable impact across your marketing, product and operations?

  • How should travel brands balance building in-house AI vs using external platforms?  
  • How can machine learning and generative AI work together to improve forecasting, pricing, and personalisation?  
  • What's stopping AI from scaling beyond pilots, and how are leading companies overcoming this?  

10:00 AM Panel with Polling: AI Discovery Impact: How can you adapt to the rapid evolution of search, discovery, and customer behaviour?

  • How is traveller discovery evolving across AI search, social, and traditional search, and what does this mean for brand visibility? 
  • How are travel brands adapting their growth and content strategies in response to changing discovery behaviours? 
  • What shifts are we seeing in inspiration, research, and booking journeys as AI-powered discovery grows? 
  • Where are brands successfully gaining visibility, and where are they struggling to keep pace? 
  • What are the biggest misconceptions about AI's impact on search and traveller discovery today? 

Check out the incredible speaker line-up to see who will be joining Erica.

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