Juan Agundo

Director of Product Management
eDreams ODIGEO

1:50 PM PANEL: With the growing popularity of mobile and social media channels how can you best leverage them in your online and offline touchpoints?

Table 1:How to build a business case to build your digital team using data as your core

Riko van Santen, VP Digital Strategy & Distribution Kempinski Hotels

Table 2: How to exploit big data to decode customer interactions and gain a competitive edge

Juan Agundo, Director of Product Management, eDreams ODIGEO

Table 3: When a digital customer

experience goes bad how can you turn it around?

Robert Berendsen, Customer Experience Manager, NS International

Check out the incredible speaker line-up to see who will be joining Juan.