Digital Travel Summit EU 2019

25 - 26 June, 2019

Twickenham Stadium, London

+ 44 (0) 207 368 9573

Takafumi Maruyama


Director Web Sales
Japan Airlines

Day 2 - 26th June .2019


4:50 PM CHAMPAGNE ROUNDTABLES

Table 1:  What you can learn from those leading the way in engaging customers with video? 
Simon Separghan, Head of Customer Contact, RBS 

Table 2:  Evaluating the latest and greatest emerging digital technologies to drive innovation in your business
Ikenna Felix Uzoh, Global Head of Analytics and Data Science, Visit Britain

Table 3: How to leverage innovation in payments to provide a frictionless transaction process
Takafumi Maruyama, Digital Director, Japan Airlines

9:20 AM ALL-STAR PANEL: Which emerging digital innovations are currently delivering business results and should be factored in your investment plans?

• Pushing the boundaries: How to elevate the customer experience from using voice search and real-time messaging
• How technology is allowing brands to mix digital engagement with the real world experiences
• How out of the box thinking that will drive the next wave of eCommerce growth


Check out the incredible speaker line-up to see who will be joining Takafumi.

Download The Latest Agenda