Day 1 | 19th November
- Use personalised content and offers to keep customers engaged beyond the first purchase
- Leverage loyalty programs and retargeting to reward repeat behaviour and encourage long-term relationships
- Drive repeat revenue through data-led campaigns that target high-value customers with tailored promotions
Day 2 | 20th November
- How can breaking down data silos create a unified customer view that improves decision-making across teams?
- How can data collection strategies be aligned with business goals to drive outcomes like conversion, loyalty, and lifetime value?
- What governance and privacy frameworks ensure customer data remains both trusted and actionable for the business?
Check out the incredible speaker line-up to see who will be joining Sebastien.
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