Day 1 | 19th November
- How can you implement AI-powered chatbots and content personalisation on websites to improve direct bookings and guest engagement?
- What are the best ways to optimise operations using AI-driven search, SEO and booking automation while manging risks around data security, cost structure and system integration?
- How can you enable AI-supported CRM and loyalty initiations to boost customer retention, lifetime value and post-booking engagement?
Day 2 | 20th November
- Navigate UX and performance trade-offs when building mobile apps on top of legacy systems
- Bridge mobile and legacy systems by using APIs to connect booking engines, loyalty programs and customer profiles across platforms
- Adapt to the modern traveller expectations with agile mobile development that enables continuous testing, personalisation and faster feature releases
Check out the incredible speaker line-up to see who will be joining Lissa.
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