Digital Travel Summit EU 2019

25 - 26 June, 2019

Twickenham Stadium, London

+ 44 (0) 207 368 9573

John Leighton


Head of Customer Service
Easyjet

Day 1 - 25th June .2019

Saturday, December 1st, 0012


10:10 AM INSPIRATIONAL KEYNOTE: How to leverage advances in data science, artificial intelligence and machine learning to achieve more meaningful engagement with your customers across all channels and increase conversion rates

•How to create a next-level customer experience across all channels in to provide meaningful engagement and increase conversions
•Understanding customer intent: How can you get closer to your consumers to understand their goals at every stage of the shopping journey to improve your customer experience across all touch points
•How AI can help to deliver a consistent brand experience that will improve customer loyalty and direct bookings
•How to leverage customer journey mapping, digital tools and user-generated content to stimulate customer loyalty and boost sales


Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda