Diane serves at the Interim CEO of the CXPA and
helps support providing value and community for each and every member and
partner. She is a firm believer that it "take a village" to help
everyone succeed. She knows our work as CX practitioners is very tough and
extremely important. Anyone who knows Diane would say she's very passionate
about customer and employee experience and a driven change agent. She has over
25 years of experience building and transforming organizations around their
customers and employees – from front line to infrastructure - working in and
with brands such as Sysco, Invisalign and AT&T.
Check out the incredible speaker line-up to see who will be joining Diane.
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