Vusala Isayeva

Vusala Isayeva

Director of CRM and Data Management Azerbaijan Airlines (AZAL)

Vusala Isayeva is the Director of CRM and Data Management at Azerbaijan Airlines (AZAL), with over 14 years of experience across the banking, telecommunications, and aviation industries. She specialises in customer data strategy, CRM, and digital transformation, focusing on building data-driven capabilities that enhance customer experiences and drive commercial growth.

Day 1 | 17th November

3:10 PM Case Study: Transformative First-Party Data Strategy: How to turn customer data into commercial value through strategic investment

  • How can first-party data be used as a commercial asset in its own right?
  • Where should travel businesses focus investments for maximum return?
  • How to link data management and technology investments to achieve commercial growth

Check out the incredible speaker line-up to see who will be joining Vusala.

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