Suzanne Roberts

Suzanne Roberts

Director DMA
Suzanne Roberts
Suzie Roberts is Membership Director at the DMA, where she works with members across the data and marketing industry. Before joining the DMA, Suzie spent 20 years at VCCP, most recently as Managing Director, working with brands across international markets.

Day 2 | 18th November

11:55 AM Fireside Chat: Insights Meet Interaction: How to marry data-driven insights with human connection to improve customer offering, accelerate conversion rates, and guarantee customer loyalty

  • How do you use real-time data and AI to personalise messages, offers, and content? 
  • What role does human connection play in an impersonal online world?
  • What happens when dedicated human representatives can work with, not against, data and automation? 

Check out the incredible speaker line-up to see who will be joining Suzanne.

Download The Latest Agenda