Rob is Chief Digital Officer at National Express Group, a leading transport provider operating bus, coach and rail services across the UK, Continental Europe, North Africa, North America and the Middle East; over 921 million journeys are made on our services each year. He is responsible for the development and implementation of digital and data strategies across the Group, driving both customer focus and operational excellence. Rob is an experienced customer centric marketer, covering local and international aspects of business strategy and integrated digital marketing strategy, working extensively across digital marketing, technology and business transformation.