03 - 04 November, 2020
Day One – 3rd November 2020
Tuesday, November 3rd, 2020
2:30 PM PRIVATE WORKSHOP: Disrupt your thinking: Building a conversational airline in the new era of travel
· Building a Conversational strategy: Why messaging and automation is more important now than ever, and its impact on customers, agents and the business
· Powering through disruption: How a Conversational foundation helped travel brands operate in unprecedented times
· Future-proofing your business: Where should travel brands focus their energy as they move forward in the “new normal”?