Day 2 | 20th November
- Adapting to evolving customer expectations, mobile-first behaviours and emerging digital channels to redefining the travel journey
- Using hyper-personalisation, seamless experiences and proactive service strategies to enhance customer loyalty and retention
- Leveraging data to create dynamic and growth driving journeys that transform the travel experience
Check out the incredible speaker line-up to see who will be joining Clarissa.
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