23 - 24 June, 2020
ETC County Hall
+ 44 (0) 207 368 9573
Whitepaper & Video Center
2017 Attendee Breakdown
Digital Travel Summit 2017 was our most interactive yet, and packed with pioneering keynote presentations and discussions from the biggest brands in the business including Marriott , Luft hansa, RyanAir, Airbnb and UBER. They shared their strategies on staying innovative and ahead of the curve with their digital strategies and technology developments. We were also joined by guest speaker Rory Sutherland, the Vice-Chairman of Ogilvy & Mather who unveiled the science behind what economists get wrong and how decisions are truly made.
Guest Messaging for Today's Travelers
Traditionally mobile communication with hotel guests has not gone beyond bookings. Now, with today’s evolving mobile technology, hotels are able to expand the conversation and engage their guests throughout the entire traveler journey. SMS provides an immediate communication channel in order to increase issue resolution, market additional services, get faster customer reviews and foster brand loyalty.
The Digital Journey
Digital has fundamentally changed the way we do business – and the travel industry is on a digital journey all of its own. This report is designed to offer critical insight on some of the biggest challenges facing the online travel industry in 2016/17 as well as to benchmark the industry’s response.
The Most Popular Investment Areas For Travel Providers
Keen to see which new markets and the most popular technologies travel companies are investing in? We’re currently under way with the second annual Digital Travel Europe Report but while we finish that off I thought you’d be keen to see where companies see their budgets being spent in 2016. You can view the full infographic which looks at investment opportunities here.
Digital Travel Innovation Briefing
Digital has fundamentally changed the way we do business – and the travel industry is on a digital journey all of its own. Competition amongst travel companies is hotter than ever, and in the digital age the most successful companies will be the ones who use a data-driven mindset to build a relationship with their customer which ensures a return trip!In this brief report, we give a snapshot of how several of the world’s leading travel companies are transforming the way they use digital in order to improve the customer experience and stay one step ahead of their competition.