Why Attend Digital Travel Summit?

The Digital Travel Summit is the only event bringing together Digital and eCommerce Directors from Europe’s leading hotels, airlines, cruise lines, car rentals and intermediaries. Engage over a multitude of highly interactive formats to discover how to take your digital, eCommerce and customer experience strategy to the next level.

Unearth solutions to all of your top challenges:

  • Build intelligence with real time analytics to better understand your customer
  • Create attribution models that accurately evaluate the ROI of your digital investments
  • Design a customer experience that makes you stand out ahead of the competition
  • Optimise data management systems to better leverage customer information
  • Build a personalisation strategy that ensures customer engagement and retention
  • Automate and streamline digital operations to facilitate the quick adoption of new digital solutions

 Be Inspired. Learn from:

Our 80 speakers represent the best digital travel disruptors and decision makers from the world’s largest travel companies

John Hurley


Gurmej Bahia

Senior Director, Digital eCommerce & Acquisition

Olivier Grémillion

Managing Director,EMEA

Elliott Pritchard

Online Marketing Director
Avis Budget Group International

David Doyle

Director, Personalised Customer Experience

Guillaume Bazin

VP, Digital Mobile & E-Commerce

Stephan Keschelis

President E-Commerce & Digital Transformation
NH Hotels

Pascal Volz

VP, eCommerce


“The Digital Travel Summit is the event to find the latest strategies and technology innovations shaping the future of the European online travel market”

Olivier Jolidon, Digital Marketing Director, FRHI Hotels & Resorts


Digital Travel Professionals
and Experts




Bespoke Presentations
and Small Group Sessions


Full of Insightful Content

 Win The Booking


  • Identify the latest in digital innovation and the cutting edge technology that will help you maximize online revenue
  • Provide a tailored end-to-end customer journey with personalisation strategies that work
  • Identify how to use analytics to translate data that will drive increase online conversion


  • Discover how to reduce dependency on OTAs and grow your direct business
  • Build the ultimate customer experience so that you stand out from the crowd
  • Understand how to grow your mobile engagement and overcome cross-device challenges

OTAs and Meta-search

  • Plan a marketing strategy that allows you to stay front of mind in a market that is consolidating and increasingly competitive
  • Stay on top of technologies and online strategies that ensure that your booking process is as easy and simple as possible
  • Gain insight into how the travel distribution network is developing and how do you now add value in this changing matrix

Cruise Lines & Car Rentals

  • Build an effective digital transformation strategy that encourages your organisation to see and capitalise on digital
  • Inspire your customers with content that engages and converts successfully cross channel
  • Understand how to use and optimise online channels to increase web traffic and improve search results

We’re in London!

The Tower Hotel
St Katharine's Way, St Katharine's & Wapping, London, E1W 1LD, United Kingdom

44 800 330 8005 | http://www.guoman.com/tower

Tickets & Registration

We’re a Community. Your Community

Be part of this unique travel network with over 400 digital professionals from Europe’s leading travel companies in one place. Make new contacts and develop lasting relationships over 12 hours of networking.

Digital Advice You Can’t get Anywhere Else

Benchmark against the most pioneering and innovative travel organisations in Europe. Debate the most pressing issues driving change in the industry and witness real life case studies providing actionable takeaways to improve your digital business.

Practical Solutions to Build Your Digital Vision

Explore progressive strategies and revolutionary technologies that drive improved customer engagement and business differentiation, and develop meaningful business partnerships that allow you to do this.