25 - 26 June, 2019
Twickenham Stadium, London
+ 44 (0) 207 368 9573
VP, Digital Strategy & Customer Experience
Carnival Cruise Line
9:30 AM ALL-STAR PANEL: What are the people, process and technology requirements for rolling out a practical data-driven personalisation strategy that delivers on your customers’ individual needs from the get go?
4:50 PM CHAMPAGNE ROUNDTABLES
Table 1: What you can learn from those leading the way in China about engaging customers with video?
Anna Zeng, Director of Mobile Product, Marriott International & Starwood Hotels
Table 2: Evaluating the latest and greatest emerging digital technologies to drive innovation in your business
Table 3: How to leverage innovation in payments to provide a frictionless transaction process
Dave Harris, Vice President, Digital Strategy & Customer Experience, Carnival Cruise Line